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The Executive Connection SM
a publication of The Virtual Executive Coach SM
"Vision + Accountability = Success!"
In This Issue:
1. Preview
2. Executive Summary
3. Emotional Competence (Continued)
4. Helpful Hints
1. Preview
The Executive Connection explores the creative and analytical process of business development, team-building, and executive development. We are an interactive community of executives and small business owners who desire to network with like-minded high-performance executives to enhance our knowledge, skills, and aptitudes in the competitive business world.
Published monthly, the Newsletter offers coaching suggestions around the topics of: business development, financing, marketing, networking, incorporations, mergers, human resources, governmental regulations, and tax laws.
Topics are presented from the perspective of Keith Barton and represent only his ideas on creating and running your business. Because we are an interactive community of executives and business owners, other viewpoints are welcomed and may be printed in future monthly newsletters with permission from Keith Barton.
2. Executive Summary
January, 2005
Dear Executive Connection Subscriber,
This month features
an article about
emotional competence.
3. Emotional Competence (Continued)
Last month we discussed how self-awareness and self-regulation can help the busy manager guide his or her team through stressful periods on the job. Our framework is taken from: Mosaic Competencies for Professional and Administrative Occupations (U.S. Office of Personnel Management), Competence at Work by Spencer and Spencer, and top performance and leadership competence studies published in Richard H. Rosier (Ed.), The Competency Model Handbook, Volumes I and II, Boston: Linkage Press, 1994 and 1995. This month, we will talk about self-motivation and social awareness in learning how to work more effectively with our fellow employees.
Self-Motivation:
Striving to improve or meet a standard of excellence. People with this competence:
• Are results-oriented, with a high drive to meet their objectives and standards
• Set challenging goals and take calculated risks
• Pursue information to reduce uncertainty and find ways to do better
• Learn how to improve their performance
Commitment:
Aligning with the goals of the group or organization. People with this competence:
• Readily make personal or group sacrifices to meet a larger organizational goal
• Find a sense of purpose in the larger mission
• Use the group's core values in making decisions and clarifying choices
• Actively seek out opportunities to fulfill the group's mission
Initiative:
Readiness to act on opportunities. People with this competence:
• Are ready to seize opportunities
• Pursue goals beyond what's required or expected of them
• Cut through red tape and bend the rules when necessary to get the job done
• Mobilize others through unusual, enterprising efforts
Optimism:
Persistence in pursuing goals despite obstacles and setbacks. People with his competence:
• Persist in seeking goals despite obstacles and setbacks
• Operate from hope of success rather than fear of failure
• See setbacks as due to manageable circumstance rather than a personal flaw
The last area of social competence includes social awareness which includes empathy and service orientation.
Empathy:
Sensing others' feelings and perspective, and taking an active interest in their concerns. People with this competence:
• Are attentive to emotional cues and listen well
• Show sensitivity and understand others' perspectives
• Help out based on understanding other people's needs and feelings
Service Orientation:
Anticipating, recognizing, and meeting customers' needs. People with this competence:
• Understand customers' needs and match them to services or products
• Seek ways to increase customers' satisfaction and loyalty
• Gladly offer appropriate assistance
• Grasp a customer's perspective, acting as a trusted advisor
4. Helpful Hints
"Helpful Hints" is a monthly feature of The Executive Connection SM. In this section of our Newsletter, we will discuss accountability structures necessary to stay focused on your business plan and objectives.
"This Month's Helpful Hints"
1. Walk through your neighborhood Wal-Mart and see why customer satisfaction remains priority one with an eye for service orientation.
2. Before you plan this year's resolutions take a moment to see how committed you are to personal sacrifice and if your resolutions resonate with a core value.
3. Many inspirational books have been written in "searching for excellence," beginning with Tom Peter's bestseller, In Search of Excellence. Notice the similarities in these "how to" books that emphasize challenging your goals and taking calculated risks. Thinking "outside the box" literally means taking a third dimensional view of your world.
SUBSCRIPTION INFORMATION
The Executive Connection SM is a free publication. If you want to continue to receive this Newsletter, you can SUBSCRIBE by clicking here or by sending a blank email message to keith_barton@att.net
with the word SUBSCRIBE in the subject line.
Be assured your name and email address are confidential. We do not sell, rent or share our mailing list with anyone.
Contact Information:
Distribution Rights:
The Executive Connection SM is copyrighted, but you may retransmit or
distribute it to whomever you wish as long as not a single word is changed, added, or deleted, including the contact information. However, you may not copy it to a web site.
Republication of The Executive Connection SM in paper media is encouraged and permitted by individuals, organizations and associations, as long as the issue is reprinted in its entirety, without change, and includes the contact information.
With advance permission, we are happy to edit an issue to fit your space requirements. Republication also is encouraged under other circumstances. However, the advance permission of A. Keith Barton, Ph.D. must be obtained in the event that changes in the text are desired.
The Executive Connection SM Mission:
The Executive Connection SM is dedicated to helping first-time business owners and executives to recognize resistance to change, while they create and manage their own businesses. My goal is to help you transform your vision into a successful business venture with the addition of accountability structures and silent partner.
The Executive Connection SM is a publication of The Virtual Executive Coach SM and Keith Barton, Ph.D.
We would like The Executive Connection SM to be as interactive as possible. If you have feedback, comments, topics you would like addressed, or can suggest additional resources to benefit us all, please email us at any time. Send your e-mail to
keith_barton@att.net
.
Please forward this issue to anyone you think would find The Executive Connection SM interesting and beneficial. Your recommendation helps us keep growing, and ensures an excellent exchange of information and techniques.
Archives:
You can read previous issues of The Executive Connection SM in our archive section.
About Keith Barton, Ph.D
Dr. Barton received his Ph.D. in 1972 from the University of Texas at Austin and has been a practicing therapist for over thirty years. He is a graduate of MentorCoach and is accepting new clients. He has been an adjunct professor at the University of South Carolina, consultant to Fortune 500 companies in executive development, founded and managed Texas Community Living Ventures, Inc., in 1986 for providing group home services to persons with mental retardation, and has been running a clinical practice in Northwest Houston since 1990. He writes part-time with the goal of completing one novel a year. His desire to coach others derives from his passionate interest in helping others become attuned to their creative powers of storytelling.
Dr. Barton has training in coaching, cognitive and family therapy and health psychology. He has published articles, made presentations and conducted workshops about:
Small Business Development
Employee Wellness Programs
Anxiety and achievement
Stress management
Self-esteem
Communication skills
Leadership styles
Core values in the workplace
Executive Development
High-performance groups
Physician support groups
Writer support groups
© 2010
The Virtual Executive Coach SM and Keith Barton.
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